Popular Articles

  1. Adding, Modifying & Deleting a Smart Group

    This article covers adding and modifying Smart Groups. You can also   add and modify (regular) Groups . Adding a Smart Group To begin adding Contacts to a Smart Group, leverage your Advanced Search for Contacts to  segment your Contact list ...
  2. Communicating with your Donors Webinar

    Communicating with your Donors This session is all about communicating with your donors through the DMS. Specifically, learn how to thank your donors, send single or bulk emails, configure the DMS MailChimp integration, and create documents for...
  3. Advanced Search for Contributions

    Overview The Advanced Search for  Contributions  lets you search for one or many Contributions based on criteria about those Contributions. You can filter and segment your Contributions based on one or more data points or find Contribution...
  4. Tax Receipting Webinar

    Tax Receipting This session looks at configuring your DMS Tax Receipts, as well as common tax receipting scenarios, including issuing, re-issuing, and cancelling your tax receipts. Experience : Intermediate Duration : 25 minutes Pre-re...
  5. Configuring your Mailchimp Settings

    To start using the DMS Mailchimp Integration, you'll simply need to connect your Mailchimp account with your DMS following the steps below. —> If you’ve already connected your Mailchimp account, the next step is to  sync your DMS Groups with i...
  6. Adding Custom Reports (New Reports)

    The DMS has Standard Reports that can be modified with Filters and Columns , but your organization may require more unique and customizable Reports. This article will cover how you can customize Reports from a selection of  New Reports. ...
  7. Adding, Modifying & Deleting a Campaign

    This article will cover managing a single Campaign. Considerations General All fundraising Campaigns using CanadaHelps are automatically synced to your DMS daily, at around 6 am EST. You can add a new Campaign through the DMS to track ...
  8. Adding, Modifying & Deleting a Group

    This article covers adding and modifying Groups. Building regular Groups like these are recommended for contact lists that are manually generated. For lists that have been segmented using Advanced Search criteria, try adding a Smart Group inst...
  9. Getting Started Webinar

    Getting Started This session is an overview of the main tabs in the DMS, as well as its most common functionalities. Experience : Beginner Duration : 35 minutes Pre-requisites:  None 🎥 Watch Recording (English) Agend...
  10. Creating & Managing DMS Mail Templates

    The DMS Mail feature (also known as the Bulk Email Tool) in the DMS can be used to send newsletters, campaign information, and announcements to your Contacts and donors. DMS Mail Templates allow you to save a specific email design so you can re-...