Popular Articles

  1. Adding and Modifying a Single Contact

    This article covers adding and modifying a single Contact. You can also modify multiple Contacts at once. Adding a single Contact 1. Go to the Contacts Tab 2. Select Add Contact on the top right Add Contact 3. You’ll...
  2. Assigning CH Funds to Funds in your DMS

    DMS Funds vs. CH Funds  Funds Funds in your DMS  allow you to record where all donations (whether made online  through CanadaHelps.org, or made offline  and recorded in your DMS) are allocated internally within your organization. A...
  3. Importing Contributions in Bulk (Import Tool)

    This article will cover how to import a large number of Contributions into your DMS at once using the Bulk Import tool for Contributions .   Please note that before importing contributions into your donor management system, the contacts asso...
  4. Modifying the Default Tax Receipt Emails

    When issuing and re-issuing DMS-issued tax receipts, if you've chosen email as the delivery method , your tax receipts will include a thank-you email message in the body of the email with the donor's tax receipt attached. This article will ...
  5. Adding an additional From Email to your DMS

    You may have multiple emails that you would like to connect to your DMS so that you can send communications to your donors from a variety of email addresses. In this case, you'll need to add an additional From Email Address   to your DMS and ver...
  6. Voiding a Single Tax Receipt

    Sometimes, after issuing a Tax Receipt , you may find for various reasons that you need to void the receipt. The DMS allows you to easily void a tax receipt with the click of a button.  But  to fully void your Tax Receipt (and avoid double-coun...
  7. Adding Multiple Contributions at Once (Batch Data Entry)

    If your organization has received many of the same or similar offline Contributions from a small to a medium number of donors, you can use the Batch Data Entry tool to easily add all these Contributions at once.   For example, if 10 donors have ...
  8. Issuing Duplicate Tax Receipts (Reissuing)

    After issuing a Tax Receipt , you can easily reissue it if a donor has requested a duplicate copy or for your own records. Reissuing a Single Tax Receipt 1. Go to the Contributions Tab 2. Search for the specific Contribution you wish ...
  9. Understanding Groups & Smart Groups

    Groups & Smart Groups are great tools to categorize, segment, and analyze your Contacts in the DMS. Groups & Smart Groups will help you to organize your Contact list. The intention of Groups is to perform the same Action on multiple Contacts at o...
  10. Adding, Modifying & Deleting a Smart Group

    This article covers adding and modifying Smart Groups. You can also   add and modify (regular) Groups . Adding a Smart Group To begin adding Contacts to a Smart Group, leverage your Advanced Search for Contacts to  segment your Contact list ...