Popular Articles

  1. Assigning CH Funds to Funds in your DMS

    DMS Funds vs. CH Funds  Funds Funds in your DMS  allow you to record where all donations (whether made online  through CanadaHelps.org, or made offline  and recorded in your DMS) are allocated internally within your organization. As ...
  2. How CanadaHelps Donations Sync with your DMS

    With the Donor Management System, your CanadaHelps data is at your fingertips! As you begin your DMS journey, learn all about how your CanadaHelps.org donors, donations and campaigns will sync with your new DMS. Pre-existing CanadaHelps Dat...
  3. Adding an additional From Email to your DMS

    You may have multiple emails that you would like to connect to your DMS so that you can send communications to your donors from a variety of email addresses. In this case, you'll need to add an additional From Email Address   to your DMS and ver...
  4. Importing Contributions in Bulk (Import Tool)

    This article will cover how to import a large number of Contributions into your DMS at once using the Bulk Import tool for Contributions .   Please note that before importing contributions into your donor management system, the contacts asso...
  5. Voiding a Single Tax Receipt

    Sometimes, after issuing a Tax Receipt , you may find for various reasons that you need to void the receipt. The DMS allows you to easily void a tax receipt with the click of a button.  But  to fully void your Tax Receipt (and avoid double-coun...
  6. Understanding Groups & Smart Groups

    Groups & Smart Groups are great tools to categorize, segment, and analyze your Contacts in the DMS. Groups & Smart Groups will help you to organize your Contact list. The intention of Groups is to perform the same Action on multiple Contacts at o...
  7. Adding Multiple Contributions at Once (Batch Data Entry)

    If your organization has received many of the same or similar offline Contributions from a small to a medium number of donors, you can use the Batch Data Entry tool to easily add all these Contributions at once.   For example, if 10 donors have ...
  8. Advanced Search for Contacts

    Overview Contacts Advanced Search lets you search for one or many Contacts based on criteria found on Contact Profiles. You can filter and segment your Contacts based on one or more data points or search for a group of Contacts with informat...
  9. Issuing Non-Charitable Receipts

    You can send Non-Charitable or Acknowledgement Receipts in the DMS by a combination of: Excluding Contributions from Receipting, Using our Thank-you tool while selecting a dedicated Template with Merge Fields to send the Non-Charitable ...
  10. Issuing Duplicate Tax Receipts (Reissuing)

    After issuing a Tax Receipt , you can easily reissue it if a donor has requested a duplicate copy or for your own records. Reissuing a Single Tax Receipt 1. Go to the Contributions Tab 2. Search for the specific Contribution you wish ...