Popular Articles

  1. Sending a Single Email to Contacts

    After adding a Contact , you can easily send a Single Email to one or more of them through your DMS directly. You can only send Single Emails to up to 50 Contacts at once. Consider using DMS Mail to send Bulk Emails when sending emails to mo...
  2. Exporting Contacts

    Whether you're looking to export a complete list of your Contacts, the results of a simple search, or a set Group, the DMS allows you to export your Contacts as a .CSV (comma separated values) format. Contacts may be exported for various purposes ...
  3. Assigning GL Accounts to Funds

    After learning how to add GL Accounts yourself , you can easily assign GL Accounts to Funds. Assigning GL Accounts to Funds 1. Visit your Administrative Settings . 2. Under CanadaHelpsContribute , select Funds Settings> Funds ...
  4. Understanding Tags

    Tags are a highly customizable and flexible way to categorize, segment, and analyze your Contacts in the DMS. Learn more about creating Tags and Tagging your Contacts . Perform Actions on Tagged Contacts You can tag your Contacts with r...
  5. Modifying your Organization Information

    When getting started with your DMS, you'll want to be sure to add your Organization’s location and contact details, as this information will show on your Tax Receipts and various message  Templates .  If needed, you can change this information at...
  6. Navigating the DMS

    Logging into any system for the first time can be a little overwhelming. But don't worry! We're here to help you easily navigate your new DMS. 🎥   Prefer to watch a guided  walk-through of the DMS? Check out our Getting Started web...
  7. Navigating the Contacts Tab

    Overview By selecting Contacts   in the Main Menu, you will be directed to the Contacts Tab. The main screen of the Contacts Tab presents a list of every Contact record in your DMS with basic information about each Contact. Contacts are so...
  8. Connect your Email to the DMS - Frequently Asked Questions

    What is a From Email in the DMS? Check out our article to learn about your DMS From Email and what to consider when selecting the right From Email for your organization.  Can I have more than one From Email Address in my DMS? Yes, yo...
  9. Issuing In Kind Receipts

    In Kind Receipts in the DMS have the same format as regular Tax Receipts and are fully compliant with the CRA. Note : You cannot issue Combined Tax Receipts for In-Kind Contributions due to the unique nature of each In-Kind donation. In Kin...
  10. Creating & Modifying Tags

    After learning about Tags , you can easily create new Tags for selection in the DMS. Adding a Tag 1. Visit your a dministrative Settings 2. Under Customize Data and Screens , select Tags (Categories) Select  Tags (Categor...