Popular Articles

  1. Adding & Modifying Activity Types

    Activities are used to track key interactions that take place between your charity and the Contacts within the DMS. There are many pre-set Activity Types available, but if these do not suit the needs of your charity, you can create Custom Acti...
  2. Exporting Contributions

    You have the option of exporting all of your Contributions or the results of a simple or Advanced Search. You can also select which DMS fields you would like to export. This can be useful if you need to export some of your data and import it to Q...
  3. Thanking Donors in Bulk Based on Dedication

    Your donors may contribute to your organization with a dedication, which can be tracked within the DMS as in memory of  or in honour of  someone. You can personalize a Thank You email template or letter template to acknowledge the ded...
  4. CanadaHelps Campaigns vs. Offline Campaigns

    You can use the Campaigns tab in your DMS to track and centralize all donations pertaining to the same fundraising appeal . Donations can come from a CanadaHelps Campaign  (created through CanadaHelps.org ) or through  Offline Campaigns (t...
  5. Navigating the Contribution Details

    After adding a single or multiple Contributions, you can see all of their details for your reference. Finding the Contribution Details 1. Visit the Contributions Tab and  2. Search for the Contribution you wish to view 3. Select the Con...
  6. Navigating the Contributions Tab

    Keep track of every Contribution in the DMS in order of the most recent Contribution Date. You can also add a Contribution from this Tab by selecting Add Contribution in the top right corner. Contributions Tab Contributions Tab Co...
  7. CanadaHelps Contributions VS Offline Contributions

    Contributions in the DMS will track all of the Contributions being made to your organization. Contributions can come from many sources, but in the DMS we will consider  two main Contribution Sources : CanadaHelps Contributions and, Offline Cont...
  8. Adding a Single Recurring Contribution

    When adding or modifying an offline Contribution in the DMS, you can mark these as recurring Contributions. As a reminder, offline Contributions  refer to donations not coming from CanadaHelps  (e.g., cash, cheques, EFTs, or in kind gifts). ...
  9. Search Builder

    In your DMS Reports tab , you can access over 40 report templates to unlock deeper insights about your donor data, including the most commonly requested reports for Contacts, Contributions, Tax Receipts, Activities and more, to which you can th...
  10. Deleting a Single Contribution

    Have you noticed an offline Contribution record that has been added in error, or maybe one that's associated with the wrong contact? If this Contribution hasn't been receipted yet ,   you'll be able to delete this Contribution entirely from your ...