Popular Articles

  1. Navigating the Contributions Tab

    Keep track of every Contribution in the DMS in order of the most recent Contribution Date. You can also add a Contribution from this Tab by selecting Add Contribution in the top right corner. Contributions Tab Contributions Tab Co...
  2. Adding Activities to Contacts

    After learning all about Activities , you can manually log them against your Contacts in the DMS to keep track of crucial donor interactions. Adding a Single Activity 1. Visit the Contacts Tab 2. Search for the Contact you want to add a...
  3. CanadaHelps Campaigns vs. Offline Campaigns

    You can use the Campaigns tab in your DMS to track and centralize all donations pertaining to the same fundraising appeal . Donations can come from a CanadaHelps Campaign  (created through CanadaHelps.org ) or through  Offline Campaigns (t...
  4. Navigating a Contact Profile

    Each Contact in your DMS has a unique Profile / record containing their contact details, giving history and Sections for you to store relevant information about them and their relationship to your organization. To access the full Contact Profil...
  5. Adding a Single Recurring Contribution

    When adding or modifying an offline Contribution in the DMS, you can mark these as recurring Contributions. As a reminder, offline Contributions  refer to donations not coming from CanadaHelps  (e.g., cash, cheques, EFTs, or in kind gifts). ...
  6. Modifying Multiple Contacts at Once

    This article covers modifying multiple Contacts at once. You can also modify a single Contact if needed. Modifying Multiple Contacts at Once 1. Visit the Contacts Tab 2. Select either: (1) The specific Contacts you wish to modify...
  7. Printing & Merging Letters to Contacts (Mail Merge)

    Once you've added your contacts and segmented your list using Advanced Search , you can effortlessly generate materials for printing, such as letters or appeals, through a Mail Merge process for mailing purposes. 🎥   Prefer to watch a...
  8. Configuring your Fiscal Year Date

    You can easily configure the start and end date of your organization's fiscal year in the DMS. This'll allow you to filter your reports by either calendar or fiscal year. Configuring your Fiscal Year Date 1. Visit your a dministrative Sett...
  9. Navigating the Contribution Details

    After adding a single or multiple Contributions, you can see all of their details for your reference. Finding the Contribution Details 1. Visit the Contributions Tab and  2. Search for the Contribution you wish to view 3. Select the Con...
  10. Adding & Modifying Activity Types

    Activities are used to track key interactions that take place between your charity and the Contacts within the DMS. There are many pre-set Activity Types available, but if these do not suit the needs of your charity, you can create Custom Acti...