Popular Articles

  1. Navigating the Contributions Tab

    Keep track of every Contribution in the DMS in order of the most recent Contribution Date. You can also add a Contribution from this Tab by selecting Add Contribution in the top right corner. Contributions Tab Contributions Tab Co...
  2. Thanking Donors in Bulk Based on Dedication

    Your donors may contribute to your organization with a dedication, which can be tracked within the DMS as in memory of  or in honour of  someone. You can personalize a Thank You email template or letter template to acknowledge the ded...
  3. CanadaHelps Campaigns vs. Offline Campaigns

    You can use the Campaigns tab in your DMS to track and centralize all donations pertaining to the same fundraising appeal . Donations can come from a CanadaHelps Campaign  (created through CanadaHelps.org ) or through  Offline Campaigns (t...
  4. Adding & Modifying Activity Types

    Activities are used to track key interactions that take place between your charity and the Contacts within the DMS. There are many pre-set Activity Types available, but if these do not suit the needs of your charity, you can create Custom Acti...
  5. Printing & Merging Letters to Contacts (Mail Merge)

    Once you've added your contacts and segmented your list using Advanced Search , you can effortlessly generate materials for printing, such as letters or appeals, through a Mail Merge process for mailing purposes. 🎥   Prefer to watch a...
  6. Adding a Single Recurring Contribution

    When adding or modifying an offline Contribution in the DMS, you can mark these as recurring Contributions. As a reminder, offline Contributions  refer to donations not coming from CanadaHelps  (e.g., cash, cheques, EFTs, or in kind gifts). ...
  7. Navigating the Contribution Details

    After adding a single or multiple Contributions, you can see all of their details for your reference. Finding the Contribution Details 1. Visit the Contributions Tab and  2. Search for the Contribution you wish to view 3. Select the Con...
  8. Search Builder

    In your DMS Reports tab , you can access over 40 report templates to unlock deeper insights about your donor data, including the most commonly requested reports for Contacts, Contributions, Tax Receipts, Activities and more, to which you can th...
  9. Printing Mailing Labels

    You can easily print Mailing Labels for one or more of your DMS Contacts. Considerations You will be printing Labels associated with your Contacts' mailing addresses. The DMS will automatically remove the blank fields from these addresses ...
  10. Deleting a Single Contribution

    Have you noticed an offline Contribution record that has been added in error, or maybe one that's associated with the wrong contact? If this Contribution hasn't been receipted yet ,   you'll be able to delete this Contribution entirely from your ...