Donor Management System
You can access the DMS payment processor’s portal anytime (using the login information given to you upon signup) to find additional reporting about your charity's live transactions. However, if you've changed your password for the payment processor portal, you'll also need to change it in the DMS to ensure you can continue processing live transactions. Follow the steps below to change your payment processor password in the DMS to match what's used in the payment processor.
–> Learn more: Understanding Live Transactions (DMS Payments)
Changing Your Payment Processor Password in the DMS
1. Visit your administrative Settings
2. Under System Settings, select Payment Processor Settings
Payment Processor Settings
3. Under iATS Payments ACH/EFT, select Edit
Edit
4. On the next page, you will see more information about your DMS Payments Processor
Important: For security reasons, do not update/remove any information on this page other than your password.
5. Under Processor Details for DMS Payments, add your new password and select Save.
Update Password
Next Steps
Once you've updated your Payment Processor password in the DMS, you may want to check out how to update a Contact’s Recurring DMS Payments.